💼 About This Role

You'll help customers via phone, email, and in person, providing complete support. You'll be at the center of operations, making a real difference every day. We love solving unexpected problems together.

🎯 What You'll Do

• Answer customer questions via phone, email, and in person
• Handle all aspects of customer service end-to-end
• Resolve issues with other energy suppliers as needed
• Find creative solutions to customer problems

📋 Requirements

• Customer service experience
• Italian fluency
• Communication skills
• Problem-solving attitude

✨ Nice to Have

• Experience in the energy sector
• Multilingual skills
• Previous startup or fast-paced environment experience

🎁 Benefits & Perks

• 📈 Equity Options Scheme - own part of the company
• 🧘 Wellness support - meal vouchers and free psychological sessions
• 🏢 Office culture - weekly Family Dinner on Fridays