🛠 Tech Stack

💼 About This Role

You'll be the primary liaison between customers and field technicians, scheduling appointments and managing inbound inquiries. Your work ensures high-quality customer experiences for a home services company.

🎯 What You'll Do

• Answer inbound calls, texts, emails, and social media inquiries
• Screen, qualify, and schedule appointments for technicians
• Input customer data into the proprietary database
• Respond to reviews and social platform messages

📋 Requirements

• 3+ years of professional call center customer service experience
• Ability to work Saturday and Sunday 8am-2pm
• Working knowledge of Microsoft Office
• Excellent communication and organizational skills

✨ Nice to Have

• BA/BS degree preferred

🎁 Benefits & Perks

• 💰 Hourly pay $25-30/hr

🚩 Heads Up

• Requires weekend work for part-time schedule with possibility of full-time