8h ago
Partner Success Manager
US - Remote
$92k-$100k / year
full-time Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll manage renewals and drive partner success for a SaaS compliance platform used by regulated industries. Your work ensures high retention and risk mitigation through structured governance. You'll lead QBRs and adoption strategies across a partner ecosystem.
🎯 What You'll Do
- Own end-to-end partner renewal process and forecasting.
- Monitor partner health and identify churn risks proactively.
- Drive adoption strategies and value realization for partners.
- Coordinate cross-functionally with Channel functions.
📋 Requirements
- 5-10 years in Customer/Partner Success or Account Management.
- Experience in SaaS or recurring revenue environments.
- Strong understanding of renewal processes and forecasting.
- Proficiency with CRM platforms like Salesforce.
✨ Nice to Have
- Experience in regulated industry compliance software.
- Background in partner channel ecosystems.
- Data-driven analytical skills.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 60 min
- 3Panel Interview· 45 min
0 0 0