8h ago

Partner Success Manager

US - Remote

$92k-$100k / year

full-time Remotesoftware

🛠 Tech Stack

💼 About This Role

You'll manage renewals and drive partner success for a SaaS compliance platform used by regulated industries. Your work ensures high retention and risk mitigation through structured governance. You'll lead QBRs and adoption strategies across a partner ecosystem.

🎯 What You'll Do

  • Own end-to-end partner renewal process and forecasting.
  • Monitor partner health and identify churn risks proactively.
  • Drive adoption strategies and value realization for partners.
  • Coordinate cross-functionally with Channel functions.

📋 Requirements

  • 5-10 years in Customer/Partner Success or Account Management.
  • Experience in SaaS or recurring revenue environments.
  • Strong understanding of renewal processes and forecasting.
  • Proficiency with CRM platforms like Salesforce.

✨ Nice to Have

  • Experience in regulated industry compliance software.
  • Background in partner channel ecosystems.
  • Data-driven analytical skills.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 60 min
  3. 3Panel Interview· 45 min
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