💼 About This Role

You'll handle collections and customer service for an industrial manufacturing company, making outbound calls and resolving billing issues. Your work directly supports cash flow and customer satisfaction in a fast-paced environment.

🎯 What You'll Do

• Make 40-60 outbound calls daily on outstanding invoices
• Assist customers with payments, invoices, and account resolution
• Document collections activity and maintain accurate records
• Resolve customer concerns on service, shipping, and billing

📋 Requirements

• Collections, AR, customer service, or accounting support experience
• Strong communication and relationship-building skills
• Comfortable making high-volume outbound calls
• Detail-oriented with strong organizational skills

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-person Interview· 1 hour
3. 3Offer· 1 week