🛠 Tech Stack

💼 About This Role

You'll evaluate and benchmark advanced agentic audio models for real-world conversational AI applications by simulating customer support interactions. Your work directly improves the reliability and naturalness of voice AI systems.

🎯 What You'll Do

• Design and execute structured conversational scenarios for customer service interactions.
• Create role-play evaluations in travel, finance, telecom, and technical support.
• Assess AI outputs for clarity, flow, tone, and task completion accuracy.
• Document feedback and support model improvement loops.

📋 Requirements

• English proficiency across reading, writing, listening, and speaking.
• Ability to evaluate structured dialogue using defined assessment frameworks.
• Basic understanding of JSON and simple logic reasoning.
• Reliable access to a high-quality microphone for audio assessments.

✨ Nice to Have

• Experience in simulated customer support or conversational environments.
• Familiarity with prompt-based workflows and evaluation rubrics.
• Analytical mindset with attention to detail and consistency.

🎁 Benefits & Perks

• 💰 Competitive hourly rate ($11 - $30.65/hr)
• 🌍 Remote, flexible contract with no fixed schedule
• 🧠 Cutting-edge AI project exposure
• 📋 Clear evaluation frameworks and structured tasks

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Interview with Hiring Team· 30 min
3. 3Offer· 1 week