6h ago

Service Advisor

Richmond, VA

$55k-$100k / year

full-timeAutomotive

💼 About This Role

You'll be the primary liaison for customers during vehicle service, representing a luxury brand. Your core impact is ensuring customer satisfaction through clear communication and coordination with technicians. You'll work in a supportive team environment with the prestige of a luxury brand.

🎯 What You'll Do

  • Serve as primary customer contact during service process
  • Document customer concerns and vehicle issues accurately
  • Explain recommended services and repair timelines clearly
  • Coordinate with technicians for timely, quality service delivery

📋 Requirements

  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced environment
  • Prior automotive service or customer service experience preferred
  • Valid driver's license and clean driving record

✨ Nice to Have

  • Working knowledge of vehicle systems
  • Working knowledge of dealership operations

🎁 Benefits & Perks

  • 💰 Competitive compensation with performance incentives
  • 🏥 Comprehensive benefits (medical, dental, 401(k))
  • 📚 Paid training and career development opportunities
  • 🚗 Employee discounts on vehicles, parts, and services
0 0 0