6h ago
Service Advisor
Richmond, VA
$55k-$100k / year
full-timeAutomotive
💼 About This Role
You'll be the primary liaison for customers during vehicle service, representing a luxury brand. Your core impact is ensuring customer satisfaction through clear communication and coordination with technicians. You'll work in a supportive team environment with the prestige of a luxury brand.
🎯 What You'll Do
- Serve as primary customer contact during service process
- Document customer concerns and vehicle issues accurately
- Explain recommended services and repair timelines clearly
- Coordinate with technicians for timely, quality service delivery
📋 Requirements
- Strong interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Prior automotive service or customer service experience preferred
- Valid driver's license and clean driving record
✨ Nice to Have
- Working knowledge of vehicle systems
- Working knowledge of dealership operations
🎁 Benefits & Perks
- 💰 Competitive compensation with performance incentives
- 🏥 Comprehensive benefits (medical, dental, 401(k))
- 📚 Paid training and career development opportunities
- 🚗 Employee discounts on vehicles, parts, and services
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