💼 About This Role

You'll own a portfolio of SMB accounts in Spain and Portugal, driving customer engagement and growth. Your core impact will be maximizing Perk usage through upselling and cross-selling while ensuring high customer satisfaction. This role stands out with equity ownership and a strong support system.

🎯 What You'll Do

• Own a portfolio of SMB customers and develop high engagement
• Identify growth opportunities and add new business
• Leverage data analytics for client business reviews
• Upsell and cross-sell Perk products to meet targets

📋 Requirements

• Native or near-native level of Spanish
• Fluent level of English
• Minimum 2 years of account management or customer success experience
• Background in SaaS or travel-tech business preferred

✨ Nice to Have

• Outstanding presentation and communication skills
• Ability to build deep relationships
• Data analysis skills

🎁 Benefits & Perks

• 💰 Competitive compensation with equity ownership
• 🏖️ Generous vacation plus public holidays
• 🏥 Private healthcare or gym allowance
• 👶 17 weeks paid parental leave during child's first year
• ✈️ 20 Work from Anywhere days per year

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Role-specific Assessment· 60 min