about 5 hours ago

Senior Market Manager, Services

London, UK

$70,000-$85,000 / year

full-timesenior Hybridhospitality

Description

As Senior Market Manager for the UK, you will architect local success by championing host prosperity and curating future supply. You'll design retention strategies, execute data-driven acquisition, lead a local team, and bridge global goals to hyper-local tactics.

Requirements

  • 6+ years of relevant experience, ideally in commercial or ops managing positions in tech companies
  • Exceptional ability to organize, lead and meticulously execute on large-scale projects with company-wide impact
  • Operates with a growth mindset and has a very strong bias for action
  • Interprets internal or external business issues and recommends best practices for the larger team and a strategic portfolio across distinct and varying market stages
  • Ability to influence product, policy, and other cross functional stakeholders
  • Navigates and overcomes organizational barriers by establishing trust, influencing decision-making, and bringing together diverse perspectives to drive alignment and progress
  • Comfortable and skilled at regularly interfacing with senior management (Director, Regional Director)
  • Utilizes knowledge of key business drivers and the factors to drive results
  • Executes flawlessly and autonomously
  • Proven ability to handle operational complexity and ability to maximize the impact of resources
  • Previous experience managing a team

Responsibilities

  • Build and manage partner relationships within assigned territory, with a strong emphasis on in-person relationships
  • Proven ability to handle operational complexity and ability to maximize the impact of resources
  • Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals
  • Lead, train, and motivate a team of Market Associates and Field Sales Representatives
  • Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
  • Prospect and onboard new, high-quality supply in your assigned geography
  • Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your clients
  • Develop deep knowledge of Services partners and become the go-to source for all information relating to relevant market trends and market dynamics
  • Work across Airbnb internal teams, including country managers, regional teams, and business
  • Engage with strategic B2B partners to build long-term relationships
  • Anticipate barriers, market shifts and trends, and lead proactive solution development; apply critical thinking to recommend standards and operating strategies that mitigate risk and propel growth given resource requirements
  • Hold regular optimization calls and business reviews with your partners
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