2h ago

Program Navigator

San Francisco

$56,000-$56,000 / year

G
part-timemidNon-profit / Social Services

🛠 Tech Stack

💼 About This Role

You'll serve as a host for the TAY Health and Wellness Center, guiding participants to resources like showers, lockers, and pantry. You'll connect participants to case managers and specialists, perform wellness checks, and foster a safe, supportive environment. This role demands de-escalation skills and a commitment to social justice.

🎯 What You'll Do

  • Welcome and orient participants to the Center and its resources.
  • Perform safety and wellness checks inside and around the Center.
  • Link participants to case managers, specialists, and community partners.
  • Maintain cleanliness, organization, and inventory of common areas.

📋 Requirements

  • High school diploma or GED.
  • 3+ years experience in health or human services providing advocacy or navigation.
  • CPR, First Aid, Mental Health First Aid, Crisis Prevention, and Overdose Prevention certifications (or obtain within 3 months).
  • Ability to use computer systems for typing, data entry, and documentation.

✨ Nice to Have

  • Experience with de-escalation techniques.
  • Knowledge of community-based principles for working with homelessness, substance use, and mental health.
  • Bilingual skills.

🎁 Benefits & Perks

  • 🏖️ On-call flexibility with variable hours.
  • 🏥 Health insurance (may be available for eligible employees).
  • 📚 Training opportunities for certifications.
  • 🤝 Supportive community focused on social justice.

🚩 Heads Up

  • On-call position with variable hours and nontraditional shifts may offer limited stability.
  • Multiple certifications required within 3 months of hire, which could be burdensome.
  • Role includes safety and security duties (crowd management, de-escalation) without clear hazard pay or support.
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