2h ago
Retention Marketing Associate
North Reading, MA
full-timejuniorworkwear / apparel
Tech Stack
Description
You will support the day-to-day execution of the customer loyalty program, direct mail initiatives, and promotional campaigns for a high-growth DTC workwear brand. You'll be the "engine room" for retention efforts, ensuring creative assets move through pipeline, promotions are live on-site, and loyalty members get the best possible experience.
Requirements
- ~1 year of marketing or e-commerce experience
- Comfortable or eager to learn Shopify, Klaviyo, and Postscript
- Strong organizational and project management skills
- Proficient in Excel/Google Sheets for basic data analysis
- Strong written and verbal communication skills
Responsibilities
- Assist in day-to-day management of the BRUNT loyalty program in Rivo
- Support planning and execution of physical direct mailers
- Monitor and update automated lifecycle flows
- Partner with Digital team to ensure promotions are correctly reflected on website
- Assist in gathering data for promotional recap reports
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