2h ago

Retention Marketing Associate

North Reading, MA
full-timejuniorworkwear / apparel

Tech Stack

Description

You will support the day-to-day execution of the customer loyalty program, direct mail initiatives, and promotional campaigns for a high-growth DTC workwear brand. You'll be the "engine room" for retention efforts, ensuring creative assets move through pipeline, promotions are live on-site, and loyalty members get the best possible experience.

Requirements

  • ~1 year of marketing or e-commerce experience
  • Comfortable or eager to learn Shopify, Klaviyo, and Postscript
  • Strong organizational and project management skills
  • Proficient in Excel/Google Sheets for basic data analysis
  • Strong written and verbal communication skills

Responsibilities

  • Assist in day-to-day management of the BRUNT loyalty program in Rivo
  • Support planning and execution of physical direct mailers
  • Monitor and update automated lifecycle flows
  • Partner with Digital team to ensure promotions are correctly reflected on website
  • Assist in gathering data for promotional recap reports
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