💼 About This Role

You'll be a key operational partner to Enterprise clients, ensuring day-to-day operations run smoothly and that Customer Success Managers have the tools, data, and processes they need. You'll work closely with cross-functional teams to execute, improve, and scale workflows. This role combines hands-on execution with process improvement.

🎯 What You'll Do

• Keep day-to-day operations running smoothly for Enterprise clients
• Track workflows, timelines, and deliverables
• Help onboard new clients and support their expansion
• Write clear SOPs to keep work consistent
• Manage CS tools: updating playbooks, workflows, and automation features

📋 Requirements

• 3-4 years of experience in operations and project management
• Experience designing and implementing successful workflows from scratch
• Strong analytical skills and confidence working with data
• Fluent in English

✨ Nice to Have

• Experience in marketing, SaaS or agency environments
• Enthusiasm for using AI in daily work

🎁 Benefits & Perks

• 📈 1-1 Customer Success coaching
• 🏖️ 25 paid holidays
• 💰 Monthly Alleo budget
• 🏢 Hybrid/remote-friendly working
• 💻 Laptop of your choice

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Case study or task· 1 week