5h ago
Director, Staff Augmentation Services
Bengaluru, Karnataka, India
full-timedirectorTechnology Services / Creative Agency
Tech Stack
Description
You will run the day-to-day operations of the Technology Staff Augmentation business, managing clients, projects, and a team of engineers. Your role is global in scope, focusing on growing the business and ensuring client satisfaction.
Requirements
- Strong experience in software development industry and modern AI tools
- Prior hands-on experience in software development
- Experience working with global clients, especially in North America and Europe, including senior executives
- Experience running day-to-day operations of a large team of engineers
- Strong people management skills including coaching and performance management
Responsibilities
- Run day-to-day operations of Staff Augmentation teams, including escalations, people management, invoicing, and client relations
- Forecast, plan, and hire engineers with the right skillsets for client requirements
- Manage end-to-end processes from onboarding to resignations and contract extensions
- Build hiring strategies based on industry and client trends
- Act as point of contact for clients, including CxOs, handling requirements and escalations
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