9h ago

Call Center Supervisor

Portland, Oregon

$55k-$65k / year

full-timemidManufacturing

🛠 Tech Stack

💼 About This Role

You'll supervise an inbound sales team, providing real-time coaching and driving performance initiatives. You'll impact customer satisfaction and sales pipeline success at a leading window manufacturer. This on-site role offers commission opportunities and a supportive team culture.

🎯 What You'll Do

  • Lead and manage a team of inbound sales representatives.
  • Provide training on software systems and sales techniques.
  • Monitor live calls and deliver real-time coaching.
  • Analyze metrics and generate performance reports.

📋 Requirements

  • 3-5 years of sales or call center leadership experience.
  • Bachelor's degree in business or equivalent preferred.
  • Intermediate CRM knowledge (Salesforce experience).
  • Proficiency in Microsoft Excel and PowerPoint.

🎁 Benefits & Perks

  • 💰 Competitive Salary: $55k-$65k plus commission.
  • 🏥 Comprehensive Benefits: health, dental, vision.
  • 📈 401(k) with Company Match.
  • 🏖️ Generous PTO and 6 paid holidays.
  • 🤝 Supportive Team Culture.
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