9h ago
Call Center Supervisor
Portland, Oregon
$55k-$65k / year
full-timemidManufacturing
🛠 Tech Stack
💼 About This Role
You'll supervise an inbound sales team, providing real-time coaching and driving performance initiatives. You'll impact customer satisfaction and sales pipeline success at a leading window manufacturer. This on-site role offers commission opportunities and a supportive team culture.
🎯 What You'll Do
- Lead and manage a team of inbound sales representatives.
- Provide training on software systems and sales techniques.
- Monitor live calls and deliver real-time coaching.
- Analyze metrics and generate performance reports.
📋 Requirements
- 3-5 years of sales or call center leadership experience.
- Bachelor's degree in business or equivalent preferred.
- Intermediate CRM knowledge (Salesforce experience).
- Proficiency in Microsoft Excel and PowerPoint.
🎁 Benefits & Perks
- 💰 Competitive Salary: $55k-$65k plus commission.
- 🏥 Comprehensive Benefits: health, dental, vision.
- 📈 401(k) with Company Match.
- 🏖️ Generous PTO and 6 paid holidays.
- 🤝 Supportive Team Culture.
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