💼 About This Role

You'll serve as a customer advocate in a fast-paced fintech environment, helping clients navigate our trading app. Your work will directly impact client satisfaction and retention for a rapidly growing platform. You'll join a high-performing international team with opportunities for career growth.

🎯 What You'll Do

• Communicate with clients via chat and email
• Help clients get acquainted with the app
• Troubleshoot account-related issues
• Channel client feedback to the team

📋 Requirements

• Proficiency in English (C1 or above)
• Customer-oriented approach
• Good time management and multitasking skills
• Adaptiveness to a rapidly changing environment

✨ Nice to Have

• Previous experience in customer service
• Understanding of the stock market and fintech industry
• Fluency in another language

🎁 Benefits & Perks

• 🎓 Comprehensive training program
• 💰 Generous remuneration package
• 🌴 25 days off plus sports card and private health insurance