🛠 Tech Stack

💼 About This Role

You'll lead end-to-end client onboarding and deployment of AI-powered customer experience solutions for enterprise clients. You'll guide clients from discovery through integration and adoption, ensuring rapid time-to-value. This role blends technical expertise with client-facing communication across multiple simultaneous implementations.

🎯 What You'll Do

• Lead end-to-end client onboarding and implementation processes.
• Conduct technical discovery sessions to configure solutions.
• Manage multiple client implementations simultaneously.
• Collaborate with Product, Engineering, and Sales teams.

📋 Requirements

• 4+ years in technical or client-facing role.
• 1+ year in customer implementation or onboarding.
• Experience with SaaS platforms, APIs, and cloud technologies.
• Strong project management skills.

✨ Nice to Have

• Experience with CRM systems (e.g., Salesforce).
• Experience with telephony platforms (AWS Connect, Five9, Genesys).
• Experience with AI technologies.

🎁 Benefits & Perks

• 💰 Competitive compensation aligned with experience.
• 🤖 Cutting-edge AI and customer engagement technologies.
• 🏢 High-impact enterprise clients and complex projects.
• 📈 Professional growth opportunities in a scaling AI company.
• 🌍 Flexible work arrangements supporting work-life balance.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Hiring manager interview· 45 min