4h ago
Shift Lead
New York, NY
$43.7k-$43.7k / year
full-timemidretail
πΌ About This Role
You'll lead cafe operations during your shift, ensuring smooth service and a welcoming environment. You'll empower your team and create memorable customer experiences. This role combines hands-on leadership with passion for hospitality.
π― What You'll Do
- Craft coffee and serve customers with warmth and empathy
- Support GM and training team to onboard new employees
- Open and close location safely and ensure cleaning duties
- Lead initiatives to increase foot traffic and sales
π Requirements
- 2+ years customer service leadership experience in hospitality or coffee
- 18+ years of age
- Ability to lift 25+ lbs and stand for long periods
- Availability for 30-40 hours per week including weekends
β¨ Nice to Have
- Weekend and holiday availability
- Prior barista experience
π Benefits & Perks
- π° $21.00/hour plus tips
- ποΈ Paid time off tenure-based
- π Commuter benefits
- π΅ Complimentary coffee and treats on shift
- π Free Blank Street swag
π¨ Hiring Process
Estimated timeline: 2-3 weeks Β· AI estimate
- 1Application ScreeningΒ· 1 week
- 2Phone ScreenΒ· 30 min
- 3In-Person InterviewΒ· 1 hour
0 0 0