4h ago

Shift Lead

New York, NY

$43.7k-$43.7k / year

full-timemidretail

πŸ’Ό About This Role

You'll lead cafe operations during your shift, ensuring smooth service and a welcoming environment. You'll empower your team and create memorable customer experiences. This role combines hands-on leadership with passion for hospitality.

🎯 What You'll Do

  • Craft coffee and serve customers with warmth and empathy
  • Support GM and training team to onboard new employees
  • Open and close location safely and ensure cleaning duties
  • Lead initiatives to increase foot traffic and sales

πŸ“‹ Requirements

  • 2+ years customer service leadership experience in hospitality or coffee
  • 18+ years of age
  • Ability to lift 25+ lbs and stand for long periods
  • Availability for 30-40 hours per week including weekends

✨ Nice to Have

  • Weekend and holiday availability
  • Prior barista experience

🎁 Benefits & Perks

  • πŸ’° $21.00/hour plus tips
  • πŸ–οΈ Paid time off tenure-based
  • πŸš‡ Commuter benefits
  • 🍡 Complimentary coffee and treats on shift
  • πŸ†“ Free Blank Street swag

πŸ“¨ Hiring Process

Estimated timeline: 2-3 weeks Β· AI estimate

  1. 1Application ScreeningΒ· 1 week
  2. 2Phone ScreenΒ· 30 min
  3. 3In-Person InterviewΒ· 1 hour
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