💼 About This Role

You'll be the welcoming face of a top personal injury law firm, handling high-volume incoming calls and directing them to the right team members. Your core impact is ensuring seamless communication and a positive first impression for clients and colleagues. This role offers the chance to join a Top 100 Places to Work recipient.

🎯 What You'll Do

• Handle high-volume incoming calls with grace and warmth.
• Direct calls to the appropriate team member or department.
• Greet guests and colleagues with enthusiasm and helpfulness.
• Maintain cleanliness and supplies in reception and common areas.
• Manage mail distribution, office supply orders, and inventory.

📋 Requirements

• 2 years of front desk and clerical experience
• Effective verbal communication and customer service skills
• Microsoft Office Suite proficiency
• High School diploma or GED

✨ Nice to Have

• Experience in a plaintiff's personal injury law firm
• Knowledge of additional software beyond MS Office
• Event support experience

🎁 Benefits & Perks

• 🏥 Medical, dental, vision
• 🏖️ 10 Company Holidays plus Paid Time Off
• 💰 401(k) with company contributions
• 📚 Tuition Reimbursement
• 🛡️ Company-paid Life, AD&D, STD, and LTD Insurance

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Phone Screen· 15 min
2. 2Hiring Manager Interview· 30 min
3. 3Offer· N/A