1d ago

Implementation Manager

Chicago

$86k-$107k / year

full-timemid Hybridretail

๐Ÿ’ผ About This Role

You'll project manage the full implementation process for independent supply stores transitioning to Rundoo's technology. You'll build deep client relationships and partner with sales and customer success teams to ensure smooth handoffs. This role offers the chance to modernize an overlooked industry with strong backing from top investors.

๐ŸŽฏ What You'll Do

  • Oversee client onboarding from kickoff to go-live support.
  • Build strong client relationships and understand their unique needs.
  • Partner with sales and customer success for smooth transitions.
  • Provide post go-live high touch support for 2-3 weeks.

๐Ÿ“‹ Requirements

  • Excellent communication and consultative relationship skills.
  • Experience in project management with attention to detail.
  • Proactive problem-solving ability to address client challenges.
  • Valid U.S. driver's license and willingness to travel.

โœจ Nice to Have

  • Familiarity with paint, hardware, or building materials industry.
  • Comfortable adapting to dynamic environments with shifting priorities.
  • Experience in education or driving workflow changes.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Equity package of $16k
  • ๐Ÿข Hybrid work in River North office 4x/week
  • ๐Ÿ“Š Base salary $86k-$107k based on geography

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks

  1. 1Intro Callยท 20 min
  2. 2Resume and Discovery Interviewยท 30 min
  3. 3Round 2: Team Meeting and Activitiesยท 1 hour
  4. 4Final Call with CEOยท 15 min
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