🛠 Tech Stack

💼 About This Role

You'll own the technical relationship for Enterprise customers, serving as a trusted advisor on Braze's platform. You'll drive value, retention, and adoption by collaborating with Customer Success and account teams. This role offers equity and a comprehensive benefits package.

🎯 What You'll Do

• Own technical relationship for assigned customer portfolio
• Drive technical adoption and maturity of Braze platform
• Facilitate discovery and recommend solutions
• Create solutions documentation and architectural diagrams

📋 Requirements

• 3-5 years client-facing experience as TAM or similar role
• 3+ years technical experience with SaaS, Mobile, API, or Programming
• Excellent communication skills
• Ability to manage multiple competing priorities

✨ Nice to Have

• Bilingual skills beyond English
• Experience with Enterprise/Strategic accounts

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🩺 Comprehensive health benefits
• 💰 Equity grants (RSUs)
• 💵 Performance bonus

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min