🛠 Tech Stack

💼 About This Role

You'll build and manage relationships with enterprise customers, helping them maximize the value of a modern procurement and workflow platform. You'll drive adoption, retention, and long-term success while collaborating with product and engineering teams to shape solutions.

🎯 What You'll Do

• Build strong relationships with enterprise and commercial customers
• Define customer business objectives and guide platform adoption
• Monitor health metrics and identify improvement opportunities
• Collaborate with Product and Engineering on customer requirements

📋 Requirements

• 5+ years in customer success or account management in B2B SaaS
• Strong understanding of procurement or enterprise workflow processes
• Familiarity with ERP systems, HRIS, CLM, or Jira

✨ Nice to Have

• Experience with low-code or no-code workflow platforms
• Background in procurement, legal, finance, or IT systems
• MBA or top-tier consulting experience

🎁 Benefits & Perks

• 💵 Competitive compensation with startup equity
• 🏠 Fully remote work within Australia
• ⏰ Flexible PTO policy
• 🖥️ Home office budget and premium equipment
• 📈 Career development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Functional Interview· 60 min