🛠 Tech Stack

💼 About This Role

You'll join an award-winning team at Sigma, helping customers solve technical challenges using our AI apps and analytics platform. Your core impact will be diagnosing complex issues and driving solutions with cross-functional teams. This role offers the chance to contribute to product improvement and support operations in a rapidly growing company.

🎯 What You'll Do

• Diagnose and resolve complex technical issues with customers
• Collaborate with development team on best practices and tools
• Work with cross-functional teams to create first-class user experience
• Participate in quarterly projects and on-call duties for automation

📋 Requirements

• 2+ years customer-facing technical role at cloud/SaaS provider
• SQL proficiency (JOINs, Windows, CTEs, sub-queries)
• Data modeling concepts proficiency
• Ability to chart data into logical visualizations

✨ Nice to Have

• Experience supporting cloud service in production
• Experience with Snowflake, Redshift, or BigQuery
• Knowledge of GCP or AWS

🎁 Benefits & Perks

• 💰 Equity
• 🏥 Generous health benefits
• 🏖️ Flexible time off
• 👶 Paid bonding time for all new parents
• 🍽️ Lunch Program

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Screen· 45 min
3. 3Hiring Manager· 1 hour