3h ago
End User Services Engineer | IT
Ghana
full-timemidAdvertising
Tech Stack
Description
You will provide essential Level 1 and 2 IT support to WPP employees and agencies, manage service desk issues, and collaborate on infrastructure projects. Operating 100% on-site, you'll ensure employees can collaborate and create effectively.
Requirements
- Bachelor's degree in CS, IT, or related field
- 3-5 years in IT help desk/deskside support
- Strong cross-platform experience with Windows and Mac
- Working knowledge of Audio/Visual (AV) technology
- Excellent problem-solving and communication skills
Responsibilities
- Deliver world-class on-site IT support to employees and visiting clients
- Manage employee onboarding/offboarding, user accounts, and asset management
- Perform Level 1 and 2 incident and problem management
- Support hardware/software deployment, installation, and break/fix
- Manage IT asset procurement, inventory, and lifecycle
0 views 0 saves 0 applications