🛠 Tech Stack

💼 About This Role

You'll provide end-user support for laptops, mobile devices, and A/V systems in a renewable energy startup. You'll be the go-to resource for troubleshooting while shaping scalable support systems. This role offers exposure to MDM tools and zero trust security.

🎯 What You'll Do

• Resolve end-user issues with laptops, phones, A/V, and printers.
• Manage support tickets via Jira Service Management and Slack.
• Administer SaaS tools like Google Workspace, Slack, and Atlassian.
• Onboard/offboard employees by provisioning accounts and devices.

📋 Requirements

• 2+ years of technical support or desktop support experience.
• Strong troubleshooting across Windows, macOS, and Linux.
• Experience with Google Workspace and Atlassian administration.
• Skills in A/V equipment and basic networking support.

✨ Nice to Have

• Experience with MDM tools (Intune, JumpCloud, Jamf).
• Familiarity with scripting (Python, PowerShell, Bash).
• Exposure to zero trust security models.

🎁 Benefits & Perks

• 💰 Competitive salary $75k-$95k plus equity.
• 🏥 Health insurance 100% gold level PPO for you and family.
• 🦷 Dental insurance 100% paid.
• 🏖️ Flexible PTO.
• 📈 Equity in a mission-driven renewable energy company.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Team Fit Interview· 45 min