17h ago

Strategic Technical Account Manager GPU

Remote - United States

$115k-$140k / year

full-timemid Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead post-sales technical success for customers deploying large-scale AI and GPU workloads. Your core impact is ensuring predictable, cost-efficient performance for AI/ML teams. This role offers deep technical challenges in distributed training and GPU cluster optimization.

๐ŸŽฏ What You'll Do

  • Lead onboarding for GPU clusters and workload architecture.
  • Identify and resolve performance bottlenecks in GPU environments.
  • Own long-term technical strategy for assigned AI accounts.
  • Partner with support and engineering on incident management.

๐Ÿ“‹ Requirements

  • 2-5+ years as AI/ML Engineer or TAM in GPU environments.
  • Strong knowledge of GPU hardware architectures (NVIDIA/AMD) and CUDA/ROCm.
  • Experience with distributed training frameworks (PyTorch, TensorFlow, DeepSpeed).
  • Advanced hands-on Kubernetes and SLURM skills.

โœจ Nice to Have

  • Experience with hyperscale or AI lab deployments.
  • Cloud Native Computing Foundation CKA certification.

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% company-paid insurance for medical, dental, and vision.
  • ๐Ÿ’ฐ 401(k) matching 100% up to 4% with immediate vesting.
  • ๐Ÿ“š $2,500 annual professional development reimbursement.
  • ๐Ÿ–๏ธ Increased PTO at 3 and 10 years + 1-month paid sabbatical every 5 years.
  • ๐Ÿ’ป $500 remote office stipend first year, $400 each following year.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Managerยท 45 min
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