💼 About This Role

You'll create a memorable pick-up experience for customers at Carvana's car vending machine, handling paperwork and addressing questions. Your work will directly contribute to reintroducing happiness into the car-buying process in a fast-growing company with performance-based growth.

🎯 What You'll Do

• Create an amazing customer pick-up experience at the Vending Machine.
• Complete customer paperwork and update tracking system.
• Address customer questions and minor technical issues.
• Drive and maintain a clean driving record.

📋 Requirements

• At least 2 years of customer-facing experience.
• Ability to obtain a Notary within 90 days.
• Ability to perform physically demanding tasks like lifting 50 lbs.
• Must be at least 21 years old with a valid driver's license.

✨ Nice to Have

• Experience in automotive retail.
• Previous notary experience.
• Bilingual skills.

🎁 Benefits & Perks

• 🏥 100% Company Paid Healthcare premiums plus Dental & Vision.
• 💰 Performance-Based Compensation with 401(k) match.
• 📚 Tuition Reimbursement or student loan repayment.
• 🏖️ Generous PTO (13 days first year, 20 thereafter).
• 📈 Carvana Shares and Employee Stock Purchase Plan.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Interview· 45 min
3. 3Offer· 1 day

🚩 Heads Up

• Physical demands include detailing vehicles and lifting 50 lbs, unexpected for a customer advocate role.
• Requires obtaining a Notary within 90 days, which may be a barrier.
• Shift requires availability 7 days a week including weekends.