🛠 Tech Stack

💼 About This Role

You'll design and build core systems for a travel tech company's post-booking experience platform, powering AI-driven customer service at scale. You'll collaborate with product, AI, and ops teams to deliver intelligent, scalable systems like conversational AI workflows and internal agent tools. This role offers high ownership and fast iteration in a Series A-like team within a well-funded organization.

🎯 What You'll Do

• Design and build backend/full-stack systems for AI assistant platform and agent tools
• Develop scalable APIs, microservices, and orchestration logic for post-booking journeys
• Integrate with external systems like telephony, CRM, and booking platforms
• Own features end-to-end from design to monitoring and iteration

📋 Requirements

• 3+ years of software engineering experience building large-scale distributed systems or customer-facing applications
• Strong background in modern frontend and backend development, distributed systems, APIs, and cloud infrastructure
• Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems
• Experience with databases (PostgreSQL, MySQL, NoSQL) and cloud platforms (AWS, GCP, or similar)

✨ Nice to Have

• Experience with conversational AI, LLM orchestration, or automation systems
• Familiarity with Scala/Python, React, TypeScript or modern frontend frameworks
• Experience building customer service, CRM, or workflow automation tools