2h ago

CRM Project Manager - Relocation

Lisbon, Portugal
full-timemid RemoteiGaming

Tech Stack

Description

You will oversee end-to-end CRM projects, driving structure and operational excellence in a fast-paced iGaming environment. You'll coordinate cross-functional teams, manage workflows in Jira, and proactively resolve bottlenecks to ensure smooth execution.

Requirements

  • Proven experience as Project Manager in digital, CRM, marketing, or tech-driven environments
  • Proficiency in Agile methodologies (Scrum, Kanban)
  • Strong experience with Jira, Confluence, Slack, Miro, Google Workspace
  • Ability to structure complex information and manage multiple workstreams
  • English proficiency at B2 level or higher

Responsibilities

  • Manage full-cycle CRM projects: planning, execution, monitoring, delivery
  • Maintain and improve operational processes for team efficiency
  • Manage Jira boards, workflows, priorities, and SLAs
  • Coordinate cross-functional collaboration with CRM, Marketing, R&D, Analytics, Security
  • Prepare project documentation, onboarding materials, and knowledge bases in Confluence
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