4h ago
Engagement Manager
San Francisco, CA
$170k-$190k / year
full-timeseniorai-ml
🛠 Tech Stack
💼 About This Role
You'll manage multiple concurrent technical engagements for enterprise customers, ensuring successful delivery of Professional Services projects. You'll serve as the primary point of contact and coordinate cross-functional teams to deliver exceptional outcomes. This role offers direct impact on customer success and the chance to work with cutting-edge AI technology.
🎯 What You'll Do
- Manage full engagement lifecycle from SOW review through closeout
- Serve as primary customer point of contact, handle escalations and scope changes
- Manage 5–8 concurrent technical engagements simultaneously
- Coordinate with Solution Architects, AI Engineers, Sales, and Product teams
📋 Requirements
- 5+ years of engagement or project management experience
- Experience managing multiple concurrent technical engagements
- Strong experience with enterprise customers and customer-facing communication
- Experience with project management tools such as Linear, Jira, or Asana
✨ Nice to Have
- PMP or similar project management certification
- Experience in Professional Services or consulting
- Experience with AI/ML or infrastructure engagements
🎁 Benefits & Perks
- 🏖️ Flexible vacation
- 🩺 Medical, dental, and vision coverage
- 💰 401(k) plan
- 📈 Equity
- 📄 Life insurance
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