💼 About This Role

You'll handle outbound customer calls for a dynamic support team, providing information and resolving queries with confidence. This role offers a work-from-home setup with performance-based incentives.

🎯 What You'll Do

• Handle outbound customer calls professionally
• Assist customers with inquiries and issue resolution
• Promote products and services through voice interactions
• Maintain accurate communication records
• Meet performance, productivity, and quality standards

📋 Requirements

• 0–11 months experience in customer service or voice support
• Excellent English communication skills
• Any graduate degree
• Comfortable making outbound calls

✨ Nice to Have

• Familiarity with customer support processes
• Basic computer knowledge

🎁 Benefits & Perks

• 🏠 Work-from-home opportunity
• 💼 Direct company payroll employment
• 💵 Performance-based incentives
• 🏦 Provident Fund and ESI benefits
• 📞 Telephonic interview process

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 1 week

🚩 Heads Up

• Rotational shifts required
• Requires being based in Ahmedabad despite remote role