Description

You will be the front line of our brand, managing daily social channels to engage and support our global player base. You'll create on-the-fly content, escalate issues, and report on community sentiment.

Requirements

• Deep understanding of X, Instagram, TikTok, and Facebook algorithms
• Exceptional writing skills with ability to adopt a brand voice
• Attention to detail for managing multiple posting schedules
• Located in or willing to relocate to Lisbon
• Internships or 1 year experience in social media, PR, or customer-facing roles

Responsibilities

• Monitor and respond to player inquiries on X, Instagram, Facebook, TikTok
• Escalate complex issues and VIP inquiries to appropriate teams
• Assist with on-the-fly content creation and adapt brand messaging
• Schedule and post approved content across all social platforms
• Pull monthly data and contribute insights on community sentiment and engagement trends