5h ago

Head of Operations, Nationwide Onboarding, Quality and Field Operations

Miami, FL

$180k-$250k / yearest.

full-timeleadReal Estate Technology

💼 About This Role

You'll lead operational excellence for nationwide home inspections, onboarding, and move-in experiences. You will architect an AI-driven system to scale flawless processes. This role reports directly to the CEO and is critical to Belong's mission of delivering perfection.

🎯 What You'll Do

  • Architect AI-driven inspection and onboarding system.
  • Execute onboarding repairs to six sigma standards.
  • Oversee QA inspections and post-QA repairs.
  • Run Open Home tours nationwide with precision.

📋 Requirements

  • Top 5 MBA or Master's in Operations
  • Proven experience scaling operational systems
  • Deep expertise in QA and process optimization
  • Military training in an officer position preferred

✨ Nice to Have

  • IDF or US Army officer training
  • Experience with AI-driven process automation

🎁 Benefits & Perks

  • 📈 Direct CEO reporting
  • 🏢 Onsite role in Miami
  • 🚀 High impact on company mission

🚩 Heads Up

  • Requires top 5 MBA or Master's, potentially excluding strong candidates without elite degrees.
  • Military training preferred, may not be relevant for all operational leaders.
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