Tech Stack

Description

As a Customer Account Executive at Braze, you will manage and grow existing customer relationships, driving expansion and renewals. You'll partner with cross-functional teams to increase product adoption and uncover growth opportunities, directly impacting revenue and customer success.

Requirements

• 3+ years of experience in Account Management or SaaS sales
• Proven success navigating large organizations and identifying decision-makers
• Background in SaaS sales for Mobile and/or Marketing Technology
• Outstanding verbal, written, and presentation skills
• Proficiency in MS Office Suite and Salesforce.com CRM

Responsibilities

• Own customer relationships and manage expansion/renewal activities
• Develop commercial relationships to increase Braze utilization and value
• Nurture and close upsell, cross-sell, and net new deals
• Analyze product usage and identify growth opportunities via whitespace analysis
• Coordinate resources cross-functionally to drive feature adoption