3h ago
Resident Services Specialist
Los Angeles, CA
✨ $45k-$55k / yearest.
full-timejuniorReal Estate
🛠 Tech Stack
💼 About This Role
You'll provide comprehensive administrative support to the property management team across multiple states. You'll handle resident complaints with empathy and ensure timely resolution. This role offers a chance to join a community-focused real estate firm.
🎯 What You'll Do
- Provide administrative support including scheduling, filing, and correspondence.
- Handle resident complaints and inquiries with professionalism and empathy.
- Assist with lease administration and processing renewals.
- Coordinate maintenance requests and follow up with residents.
📋 Requirements
- High school diploma or equivalent.
- 2+ years of administrative experience.
- Proficiency in Microsoft Office Suite.
- Strong customer service skills.
✨ Nice to Have
- Associate's or Bachelor's degree.
- Experience in real estate or property management.
- Knowledge of multi-family real estate operations.
🎁 Benefits & Perks
- 🏖️ Paid time off
- 🏥 Health insurance
- 💰 401k matching
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