3h ago

Resident Services Specialist

Los Angeles, CA

$45k-$55k / yearest.

full-timejuniorReal Estate

🛠 Tech Stack

💼 About This Role

You'll provide comprehensive administrative support to the property management team across multiple states. You'll handle resident complaints with empathy and ensure timely resolution. This role offers a chance to join a community-focused real estate firm.

🎯 What You'll Do

  • Provide administrative support including scheduling, filing, and correspondence.
  • Handle resident complaints and inquiries with professionalism and empathy.
  • Assist with lease administration and processing renewals.
  • Coordinate maintenance requests and follow up with residents.

📋 Requirements

  • High school diploma or equivalent.
  • 2+ years of administrative experience.
  • Proficiency in Microsoft Office Suite.
  • Strong customer service skills.

✨ Nice to Have

  • Associate's or Bachelor's degree.
  • Experience in real estate or property management.
  • Knowledge of multi-family real estate operations.

🎁 Benefits & Perks

  • 🏖️ Paid time off
  • 🏥 Health insurance
  • 💰 401k matching
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