18h ago

SMB Account Manager

Kuwait City

$45k-$65k / yearest.

full-time Hybride-commerce

🛠 Tech Stack

💼 About This Role

You'll maintain and grow relationships with a portfolio of restaurant partners, ensuring they operate with brilliant basics while driving sustainable growth. You'll work in a fast-paced commercial environment at Deliveroo, shaping how we serve restaurants and grocers globally.

🎯 What You'll Do

  • Build and nurture strong relationships with small and medium restaurant accounts through proactive face-to-face meetings.
  • Drive sustainable growth by identifying focus areas and growth levers across your portfolio.
  • Cross-sell and upsell key Deliveroo services to partners.
  • Diagnose and report on performance KPIs, resolving day-to-day issues.

📋 Requirements

  • Proven commercial mindset with ability to drive toward monthly targets.
  • Fluency in English and Arabic.
  • Strong experience with Excel or Google Sheets.
  • Ability to independently diagnose inefficiencies and implement solutions.

✨ Nice to Have

  • Experience with Looker.
  • Experience in account management or sales.

🎁 Benefits & Perks

  • 🔧 Visible impact every day.
  • 🌱 Learn fast in an entrepreneurial environment.
  • 🧠 Build a career, not just a role.
  • 🌎 Inclusive culture with collaborative teams.

📨 Hiring Process

Our interview typically includes 3-4 stages.

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