2h ago

Senior IT Support Engineer

New York, NY

$100,000-$120,000 / year

full-timeseniorskincare

Tech Stack

Description

In this role, you'll own IT operations, handling everything from end-user support and onboarding to system rollouts and automation. You'll manage identity systems, MDM platforms, and network infrastructure, directly supporting the business and its teams.

Requirements

  • 5+ years IT support, systems administration, or technical operations
  • Proven ability to lead complex technical projects independently
  • Strong expertise in Windows and macOS
  • Hands-on with identity management platforms (Okta, Jumpcloud, Azure AD)
  • Strong Google Workspace administration (3-5 years), MDM (Jamf, Intune), network (Meraki, Ubiquiti)

Responsibilities

  • Serve as primary contact for technical support and office technology
  • Manage employee lifecycle including onboarding/offboarding, provisioning, and hardware setup
  • Lead system implementations, integrations, and infrastructure projects
  • Maintain identity management (Okta, Azure AD), Google Workspace, MDM (Jamf, Intune), network, SaaS tools
  • Monitor systems, manage hardware lifecycle, enforce security best practices
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