🛠 Tech Stack

💼 About This Role

You'll manage box office operations and customer service for a leading live entertainment company. You'll process internal and external ticket orders, resolve inquiries, and assist with event coordination. This role offers hands-on experience in the fast-paced live events industry.

🎯 What You'll Do

• Screen and resolve customer service inquiries regarding ticketing issues.
• Process internal and external comp and purchased ticket orders.
• Distribute daily ticket counts to departments and producers.
• Coordinate box office advancement and assist with staff hiring/training.
• Create event seating maps and perform general administrative tasks.

📋 Requirements

• High School Diploma or equivalent.
• 2-4 years of related work experience.
• Experience in customer service.
• Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional.

✨ Nice to Have

• Experience in live entertainment or ticketing.
• Knowledge of ticketing platforms.
• Knowledge of the music industry.

🎁 Benefits & Perks

• 🏖️ Paid holidays, vacation, and sick time
• 🏥 Medical, dental, and vision insurance
• 💰 401k Plan with employer match
• 👶 Parental leave
• 🧘 Wellness offerings

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-person Interview· 60 min
3. 3Offer· 1 week