11h ago
Account Experience Coordinator
San Francisco
$58.2k-$62.4k / year
full-timejuniorreal-estate
๐ Tech Stack
๐ผ About This Role
You'll serve as the first point of contact in a Compass office, managing daily operations and supporting agents with technology adoption and marketing requests. Your role ensures a world-class experience for customers and maintains office standards.
๐ฏ What You'll Do
- Welcome guests, manage mail, and set up in-office events
- Resolve customer issues via phone, email, and in-person
- Support adoption of Compass technology with 1:1 training
- Provide basic marketing support from templates
๐ Requirements
- 1-2 years experience in customer service, office management, or hospitality
- Ability to work 100% in-office in Pac Heights
- Strong problem-solving and communication skills
- Meticulous attention to detail and organization
โจ Nice to Have
- Experience in real estate
- Experience with enterprise tools like Zendesk, Salesforce
- Passion for creating community in the office
๐ Benefits & Perks
- ๐๏ธ Paid vacation, holidays, sick time, parental leave
- ๐ฉบ Medical, dental, and vision insurance
- ๐ฐ 401(k) plan and incentive programs
- ๐ถ Maven support for new parents
- ๐พ Pet insurance
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Team Interviewยท 45 min
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