11h ago

Account Experience Coordinator

San Francisco

$58.2k-$62.4k / year

full-timejuniorreal-estate

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as the first point of contact in a Compass office, managing daily operations and supporting agents with technology adoption and marketing requests. Your role ensures a world-class experience for customers and maintains office standards.

๐ŸŽฏ What You'll Do

  • Welcome guests, manage mail, and set up in-office events
  • Resolve customer issues via phone, email, and in-person
  • Support adoption of Compass technology with 1:1 training
  • Provide basic marketing support from templates

๐Ÿ“‹ Requirements

  • 1-2 years experience in customer service, office management, or hospitality
  • Ability to work 100% in-office in Pac Heights
  • Strong problem-solving and communication skills
  • Meticulous attention to detail and organization

โœจ Nice to Have

  • Experience in real estate
  • Experience with enterprise tools like Zendesk, Salesforce
  • Passion for creating community in the office

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Paid vacation, holidays, sick time, parental leave
  • ๐Ÿฉบ Medical, dental, and vision insurance
  • ๐Ÿ’ฐ 401(k) plan and incentive programs
  • ๐Ÿ‘ถ Maven support for new parents
  • ๐Ÿพ Pet insurance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Team Interviewยท 45 min
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