4h ago
Forensics Operations Specialist
Austin, TX
โจ $75k-$100k / yearest.
full-timemidlegal
๐ Tech Stack
๐ผ About This Role
You'll serve as a key client liaison for forensic services, bridging communication between sales, project management, and client success. You'll coordinate scoping calls and ensure effective case execution. This role offers an opportunity to impact the legal tech industry with cutting-edge AI tools.
๐ฏ What You'll Do
- Manage client experience as primary point of contact for forensics lab
- Schedule and host scoping calls with external clients
- Perform tracking and quality control checks for forensic tickets
- Collect client feedback to enhance service
๐ Requirements
- 3+ years of forensic or eDiscovery experience
- Excellent written and verbal communication skills
- Knowledge of basic forensic collection workflows
- Familiarity with data collection software like DISCO, LAW, Cellebrite
โจ Nice to Have
- Experience at a consulting firm
- Experience providing consultative solutions in eDiscovery
- Experience with litigation support groups
๐ Benefits & Perks
- ๐๏ธ Flexible PTO
- ๐ฅ Medical, dental, vision insurance
- ๐ 401(k) matching
- ๐ฐ Competitive salary plus RSUs
- ๐ Growth opportunities
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
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