🛠 Tech Stack

💼 About This Role

You'll provide exceptional customer experiences by understanding products and resolving issues for a leading architectural glass company. Your impact ensures smooth order processing and customer satisfaction across phone and email. This role offers growth in a supportive, team-oriented environment.

🎯 What You'll Do

• Greet customers courteously via phone and email
• Process quotes and orders accurately
• Resolve product or service problems
• Communicate with production to meet deadlines

📋 Requirements

• 2-3 years of customer service experience
• High School Diploma or equivalent
• Ability to work in a fast-paced environment
• Strong time management and organizational skills

✨ Nice to Have

• Associates/Bachelor’s Degree
• Spanish speaking
• Glass industry experience

🎁 Benefits & Perks

• 💰 Competitive pay with shift differentials
• 🏖️ PTO and holidays including floating holidays
• 📈 Annual raises and bonuses based on performance
• 🎓 Training provided for success

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview· 60 min
3. 3Offer· 1 week