💼 About This Role

You'll own product surfaces where AI can meaningfully change customer experience. You'll scope problems, prototype solutions, and ship fast to drive real customer value. This role is hands-on with tools, not just roadmaps.

🎯 What You'll Do

• Talk directly with customers to identify operational pain points
• Identify high-leverage opportunities where AI improves customer outcomes
• Ship working prototypes in days, not quarters
• Define success metrics tied to customer value

📋 Requirements

• Shipped AI-powered features to real users
• Can read code, query a database, and prompt an LLM
• Strong bias for action and fast iteration
• Go deep into customer sessions, tickets, and workflows

📨 Hiring Process

Estimated timeline: 3-5 weeks

1. 1Application Review· 1 week
2. 2Case Study· 1 week
3. 3Case Interview· 1 hour
4. 4Hiring Manager Interview· 1 hour
5. 5Cultural Interview· 1 hour