💼 About This Role

You'll support property leadership with operational tasks and provide exceptional guest and resident experiences at a hospitality-focused property. Your core impact includes leading front-of-house and back-of-house teams, resolving escalated issues, and ensuring operational standards. This role requires open availability including nights, weekends, and holidays.

🎯 What You'll Do

• Provide exceptional service to guests and residents on-site.
• Communicate with on-site and off-site team members to coordinate operations.
• Maintain safety and compliance with established policies.
• Work flexible schedule including nights, weekends, and holidays.

📋 Requirements

• 3+ years of experience in customer, administrative, or operations support roles.
• 1+ years as team lead, supervisor, or mentor.
• Scheduling flexibility for evenings, weekends, and holidays.
• Strong verbal and written communication skills.

✨ Nice to Have

• Experience in hospitality, retail, multi-family, or food & beverage.
• Leadership experience without direct authority.
• Multitasking in fast-paced environments.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3On-site interview· 1 hour