Tech Stack

Description

You will manage and grow existing customer relationships, driving expansion and renewal activities for our customer engagement platform. Partner with cross-functional teams to secure renewals, close upsell and cross-sell deals, and increase product adoption. Your success directly contributes to revenue growth and long-term customer satisfaction.

Requirements

• 3+ years in Account Management, SaaS sales, or similar quota-carrying role
• Experience closing and managing strategic customers
• Proven success navigating large organizations and identifying decision makers
• Background in SaaS sales for Mobile and/or Marketing Technology
• Excellent presentation skills with experience presenting to executive teams

Responsibilities

• Own account relationships, managing expansion and renewal activities
• Develop commercial relationships to increase Braze utilization and value
• Partner with cross-functional teams to secure contract renewals
• Nurture and close account expansion deals (upsell, cross-sell, net new)
• Proactively analyze customer usage and identify growth opportunities