13h ago
Customer Service Delivery Advocate
Bessemer, AL
$35.4k-$42.1k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers, completing paperwork and inspecting vehicles. You'll be the face of Carvana, bringing happiness to the car-buying process. This role offers rapid pay growth through a performance-based program with merit increases every 90 days.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler for safety and cleanliness
๐ Requirements
- At least 2 years of customer-facing experience
- Valid driver's license with clean driving record
- Ability to obtain Notary within 90 days
- Physical ability to lift 50 lbs and sustain activity for 8+ hours
โจ Nice to Have
- Experience in automotive or delivery services
- Familiarity with vehicle inspection processes
- Bilingual skills
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare premiums plus Dental and Vision
- ๐ Performance-based pay increases every 90 days up to $20.25/hr
- ๐๏ธ Generous PTO (13 days first year, increases to 20 days)
- ๐ Tuition reimbursement and student loan repayment program
- ๐ Carvana Shares annual equity grant and ESPP discount
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Phone Screenยท 15-30 min
- 3On-Site Interviewยท 1-2 hours
๐ฉ Heads Up
- Physical demands include lifting 50 lbs and standing 8+ hours
- Requires working 7 days a week with rotating days off
- Multiple licenses required (Notary, Chauffeur, Vehicle Verifier) depending on state
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