💼 About This Role

You'll manage customer inquiries and resolve issues for industrial automation clients. You'll process quotes and orders accurately, coordinating with sales and logistics teams. This role offers the chance to build long-lasting customer relationships in a technical environment.

🎯 What You'll Do

• Handle customer inquiries via phone and email.
• Process orders and quotes using order management system.
• Coordinate with departments for order fulfillment.
• Investigate and resolve customer complaints.

📋 Requirements

• Experience with customer service in a technical field.
• Proficiency in order management systems.
• Strong communication skills for client interactions.
• Ability to multitask in a fast-paced environment.

✨ Nice to Have

• Knowledge of industrial automation products.
• Experience with CRM software.
• Bilingual skills (Spanish/English).

🎁 Benefits & Perks

• 🏖️ Paid time off and holidays.
• 💰 401(k) matching program.
• 🏥 Health insurance coverage.
• 📚 Training and development opportunities.