🛠 Tech Stack

💼 About This Role

You'll act as a trusted strategic advisor to enterprise customers, driving adoption of the Cribl telemetry platform. You'll bridge technical and business discussions, ensuring customers realize value from their observability investments.

🎯 What You'll Do

• Drive customer adoption and value realization for Cribl solutions
• Establish relationships with stakeholders and senior management
• Collaborate cross-functionally with sales, product, and engineering
• Track customer metrics and health using the success platform

📋 Requirements

• 5 years in post-sales customer advocacy or engineering role
• Experience with Observability, Logs, Metrics, IT Operations
• Proven track record with large complex enterprises
• Willingness to travel 15-20%

✨ Nice to Have

• Data engineering platform admin experience (e.g. Splunk, Elastic)
• Knowledge of GainSight or PlanHat customer success platforms
• Familiarity with AWS, Azure, or GCP

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health, dental, vision insurance
• 💰 Equity and 401(k)
• 🧬 Fertility treatment benefit
• 🎯 Discretionary company-wide bonus

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min