9h ago
Engagement Lead, Future Platforms
New York City
✨ $175k-$225k / yearest.
full-timemidsoftware
💼 About This Role
You'll own end-to-end customer deployments for EliseAI's next-generation AI products, taking future platform products from early customer promise to live, business-impacting deployments. You'll build repeatable playbooks and processes to scale engagements rapidly while maintaining quality. This is a high-autonomy, cross-functional role at the intersection of product, strategy, and execution.
🎯 What You'll Do
- Own customer deployments from sales handoff through launch and post-launch stabilization
- Lead discovery, scoping, and decisioning with customer stakeholders
- Coordinate internal teams and external stakeholders with clear project plans
- Drive product configuration, data migration, and successful adoption
📋 Requirements
- 5–8 years of experience in management consulting, corporate strategy, product management, or founder/operator roles
- strong technical intuition demonstrated by STEM degree or equivalent technical background
- Proven ability to manage complex projects end-to-end in a client-facing setting
- Willingness to work in person 4-5 days per week
✨ Nice to Have
- Experience with AI products or platforms
- Background in high-growth startups
- Experience building scalable processes or playbooks
🎁 Benefits & Perks
- 🚀 Founder-level ownership from day one
- 💡 High autonomy with no micromanagement
- 🏢 In-person collaboration in NYC office
- 📈 Rapid growth opportunity at a well-funded Series E startup
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