9h ago

Engagement Lead, Future Platforms

New York City

$175k-$225k / yearest.

full-timemidsoftware

💼 About This Role

You'll own end-to-end customer deployments for EliseAI's next-generation AI products, taking future platform products from early customer promise to live, business-impacting deployments. You'll build repeatable playbooks and processes to scale engagements rapidly while maintaining quality. This is a high-autonomy, cross-functional role at the intersection of product, strategy, and execution.

🎯 What You'll Do

  • Own customer deployments from sales handoff through launch and post-launch stabilization
  • Lead discovery, scoping, and decisioning with customer stakeholders
  • Coordinate internal teams and external stakeholders with clear project plans
  • Drive product configuration, data migration, and successful adoption

📋 Requirements

  • 5–8 years of experience in management consulting, corporate strategy, product management, or founder/operator roles
  • strong technical intuition demonstrated by STEM degree or equivalent technical background
  • Proven ability to manage complex projects end-to-end in a client-facing setting
  • Willingness to work in person 4-5 days per week

✨ Nice to Have

  • Experience with AI products or platforms
  • Background in high-growth startups
  • Experience building scalable processes or playbooks

🎁 Benefits & Perks

  • 🚀 Founder-level ownership from day one
  • 💡 High autonomy with no micromanagement
  • 🏢 In-person collaboration in NYC office
  • 📈 Rapid growth opportunity at a well-funded Series E startup
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