💼 About This Role

You'll join the Hotline team at OnlinePOS, providing technical support to restaurant and hospitality clients. Your core impact will be owning customer cases and ensuring fast, friendly resolution. You'll thrive in a high-energy, fast-paced team.

🎯 What You'll Do

• Provide technical support via phone with composure and attentiveness.
• Respond to written inquiries.
• Take ownership of tickets and follow through to resolution.

📋 Requirements

• Technical aptitude and eagerness to learn.
• Fluency in Danish and proficiency in English.
• Positive, energetic attitude even under pressure.

✨ Nice to Have

• Experience from the restaurant or nightlife industry.
• Prior support experience.

🎁 Benefits & Perks

• 🏖️ Modern office in central Copenhagen
• 💊 Pension and health insurance
• 🎉 Social events and strong team culture
• 📈 Training and development opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Send application via link· 10 min
2. 2Phone screen with HR· 30 min
3. 3Interview· 45 min