🛠 Tech Stack

💼 About This Role

You'll coordinate the driving licensing journey for eMobility customers, working with driving schools and regulatory bodies. You'll ensure seamless progression from enrollment to fully licensed rider. This role sits at the heart of M-KOPA's Mobility operations in a fast-paced, process-driven environment.

🎯 What You'll Do

• Coordinate class enrollment and learner attendance tracking
• Manage issuance and maturation of Provisional/Interim Driving Licenses
• Follow up with NTSA for timely Smart Driving License processing
• Track rider enrollment metrics and customer conversion timelines

📋 Requirements

• At least 2 years of experience in an operations execution or coordination role
• Demonstrated experience working with third-party partners or vendors
• Hands-on experience with data entry, record management, and reporting tools
• Proficiency in MS Office (Word, Excel), email platforms, and digital dashboards

✨ Nice to Have

• Familiarity with regulatory or licensing environments such as NTSA processes
• Prior exposure to customer care or front-line support functions

🎁 Benefits & Perks

• 📚 Diverse development programs and coaching partnerships
• 🏠 Family-friendly policies and well-being support
• ⏰ Flexibility in work arrangements
• 🌍 Opportunity to shape the future of a fast-growing company

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour