🛠 Tech Stack

💼 About This Role

You'll deliver high-quality support to suppliers, resolving complex issues and ensuring compliance. Your work directly enhances customer satisfaction and service efficiency. This role offers a hybrid schedule and starts June 2026.

🎯 What You'll Do

• Resolve advanced supplier inquiries on billing, compliance, and onboarding.
• Collaborate with internal teams to streamline cross-functional processes.
• Maintain knowledge of platform changes and compliance requirements.
• Support onboarding and training of new representatives.

📋 Requirements

• 3-5 years in supplier support, customer service, or compliance operations.
• Experience in customer support and document review workflows.
• Completion of skill-based routing certifications.
• Strong communication and multitasking skills.

✨ Nice to Have

• Experience in a SaaS or risk management environment.
• Mentoring or training peers.

🎁 Benefits & Perks

• 🏖️ Hybrid schedule (Tues-Thur in office).
• 💰 Pay rate $16.00/hour.
• 📚 Training provided (8 weeks).

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week