💼 About This Role

You'll manage a diverse team of 70+ individuals while ensuring outstanding care delivery. Your leadership will drive improvements and innovations in healthcare processes, enhancing the experience of patients and families. You'll shape operational strategies and foster a culture of collaboration and diversity.

🎯 What You'll Do

• Manage a team of 70+ clinical and non-clinical staff
• Translate operational needs into technical requirements
• Oversee clinical components across Care Advocacy Services
• Partner with product and tech teams on technical releases

📋 Requirements

• Leadership experience managing large teams
• Healthcare operations understanding
• Analytical and problem-solving skills
• Microsoft Office Suite proficiency

✨ Nice to Have

• Experience in change management or organizational behavior
• Ability to influence senior management
• Strong technical capability understanding across platforms

🎁 Benefits & Perks

• 🩺 Medical, Dental, Vision Insurance from Day One
• 🗓️ Paid Time Off from Day One
• 💰 403-B Retirement Plan
• 👶 4 Weeks Paid Parental Leave
• 🧠 Mental Health Resources and Support

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min

🚩 Heads Up

• Role includes both clinical and non-clinical oversight, which may require broad expertise
• Team of 70+ direct reports could be overly large for one manager